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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eddie R

March 3, 2026

5  out of  5
rating by Eddie R
"Professional. Received a quote with the limits I set. Explained the difference in coverage. Didn't pressure or harass. After a few days of looking, State Farm had the best price."
We responded:
"Thank you so much for the review, Eddie! We're delighted to make your insurance experience easy. Reach out any time with questions!"
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Erin McClure

February 12, 2026

5  out of  5
rating by Erin McClure
"Great customer service"
We responded:
"Thank you, Erin! We take pride in our customer service and appreciate the review!"
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Long Tran

February 11, 2026

5  out of  5
rating by Long Tran
"Emily is very friendly, honest, good customer service and helpful, always quickly response texting and email. I’m feel confident that whenever I need help or questions, Emily will be ready to help me with auto insurance."
We responded:
"Thank you for that great shoutout, Long! We're very happy we could assist with your insurance needs. Reach out to our team anytime!"
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Marci Starzl

February 2, 2026

5  out of  5
rating by Marci Starzl
"Friendly,, efficient, great prices, all around top notch!!!"
We responded:
"Thank you for the 5-star review! We're always happy to help provide the best service for your auto and renters insurance needs!"
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Linda Cunningham

January 30, 2026

5  out of  5
rating by Linda Cunningham
"I had the most painless conversation with my State Farm rep. And got my car and renters switched over today. He was very precise and to the point with all the information I needed. I know I won’t be sorry!"
We responded:
"We appreciate you commenting on your experience with setting up your car and renters' insurance! Give us a call any time you have questions or we can help!"
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Chris at Loophire

January 29, 2026

5  out of  5
rating by Chris at Loophire
"Emily and her team were wonderful to work with. They saved me $4,000 a year on car insurance and the process was quick and very smooth. Highly recommend!"
We responded:
"Thank you for shouting us out Chris, it's an honor to serve your insurance needs. Please don't be shy about reaching out any time!!"
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Dan Hoins

January 8, 2026

5  out of  5
rating by Dan Hoins
"Quick, easy and significant savings"
We responded:
"Thank you for the 5-star review and thank you for trusting us to help with your insurance!"
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Ramsey Ramirez

December 19, 2025

5  out of  5
rating by Ramsey Ramirez
"A woman named Kathy answered when I initially called and she was very compassionate towards my issue and said she would put someone in touch with me. I received a call back from Ryan very quickly. Both State Farm representatives were extremely professional and I was pleasantly surprised with the quote for what I needed. It was also handled quickly. Great costumer service and authentically genuine. Thank you."
We responded:
"Thank you for your 5-star review! Our State Farm team are happy to be your good neighbor, so please reach out if you need any help or have questions! "
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MidwestReefer

December 18, 2025

5  out of  5
rating by MidwestReefer
"Best interaction/Transaction of 2025! I was having issues with Geico auto as usual, and in my frustration called StateFarm. I spoke with Ryan at the Papillion location. He quickly whipped up a quote, didn’t overexplain, nor oversell. got to all the best points, and answered a lot of my questions before I even needed to ask! Before I knew it, I was a new customer of State Farm with over $140 in savings With more features. I just wanted to get away from GEICO, but never did I expect I would get such great customer service and a substantially better price! I would recommend anyone else having insurance issues to try out this location and speak with this team."
We responded:
"Thank you so much for that Review! Your experience is what we stive for, and we will always strive to provide that level of service in the future. Thanks again!!"
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Jeff Thompson

December 5, 2025

5  out of  5
rating by Jeff Thompson
"Very quick response time. Very professional. Ryan was able to put my policy together and explained it very thoroughly. One of the best experiences I've ever had dealing with insurance. I'm happy to be a customer and would recommend their services to my friends and family."
We responded:
"Hi Jeff, and thanks so much for letting us help you out with your insurance! "
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Joe Grimaldo

December 3, 2025

5  out of  5
rating by Joe Grimaldo
"I spoke with Ryan. Very professional and answered every question I had. Even covered areas that I overlooked. Great costumer service and look forward to to working with him for years to come."
We responded:
"Thank you, Joe, we really appreciate the fact that you shouted us out on this. We also hope to be here for your insurance for many years as well!"
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Jay Todd Barnes

November 20, 2025

5  out of  5
rating by Jay Todd Barnes
"The crew at Thad Hamilton State Farm are outstanding. Unlike some agents, they will cheerfully dig in and help facilitate when hiccups arise. Makayla has been outstanding and a joy to work with."
We responded:
"We’re honored by your positive feedback, thanks for giving us the shout out!!"
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Madonna Hamilton

November 12, 2025

5  out of  5
rating by Madonna Hamilton
"Just want to thank Kathy, Makayla & the rest of Thad's team for all their help and patience with our many questions during our recent roof replacement. They were very honest & understanding and worked with us to make the right decision. Once our roof was replaced, they processed the updated paperwork and we quickly received a refund of almost $2,000. We have been with Thad Hamilton State Farm for four years now and would highly recommend switching to them for your insurance needs. The office is professional, understanding and ready to help ... not to mention, they have saved us $$ from the beginning on our Auto, Homeowners, Renters & Personal Articles policies. Thank you Thad Hamilton!"
We responded:
"Thank you Madonna, we are honored to have your feedback! We look forward to continuing to provide you with great service, and If there is anything else we can do for your insurance needs, just let us know!"
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M Dowdell

October 30, 2025

5  out of  5
rating by M Dowdell
"Ryan was very helpful! He went above and beyond to achieve extraordinarily customer relations. I waisted so much time with other insurance companies when Ryan should've been the one I spoke with from the start. They have the Cheapest rates and you don't have to worry about paying a fee for making a payment. You get to choose which date to make payments. Like A Good neighbor, STATE FARM IS THERE!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Denise Dreyer

October 30, 2025

5  out of  5
rating by Denise Dreyer
"Very friendly and helpful"
We responded:
"Thank you, Denise! We’re thrilled to know you had a positive experience with us, and your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephanie V

September 24, 2025

5  out of  5
rating by Stephanie V
"I would give 10 stars to Kathy, who helped me after a recent accident. I called her immediately and she gave me instructions on what I needed to do and answered all my questions. She provided me with repair shops in the area, and when I asked for one closer to my home she quickly provided that. Later I had more questions and she was always prompt in answering my concerns. She had a great way of helping to calm a stressful situation! Definitely would recommend!"
We responded:
"Thank you for your review! Also, thank you for being a loyal customer for so many years. We appreciate you and your family!"
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Brittanyanne Sanders

September 17, 2025

5  out of  5
rating by Brittanyanne Sanders
"Ryan had pawawsome customer service !!! Thank you for helping me out today and listening to my needs !!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Josh Buethe

August 27, 2025

5  out of  5
rating by Josh Buethe
"Very quick turn around on quotes and plans to put new policies in place."
We responded:
"Thank you, Josh! We appreciate you and your family! "
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Tristen Liddick

August 26, 2025

5  out of  5
rating by Tristen Liddick
"Kathy has been the absolute best at State Farm! Through the past 3+ years she has helped me get through everything from 2 accidents and switching addresses with no issues and so quick! She is also so sweet and easy to talk to. Happy to have been with this State Farm for as long as I have."
We responded:
"We’re honored by your positive feedback! If there is anything else we can do for your insurance needs, just let us know!"
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Tom Tritsch

July 16, 2025

5  out of  5
rating by Tom Tritsch
"As a new customer- We were very pleased with the personal service that we received from Ryan & Thad. They were very thorough and answered all of our questions and concerns."
We responded:
"Tom it was nice meeting you! We appreciate your review, and we're glad you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michelle

June 30, 2025

5  out of  5
rating by Michelle
"Ryan was great to work with. He worked quickly to give me quotes for all my vehicles, camper and house. He took the time to explain everything in detail, asking me what deductibles I wanted. He shared his professional option and answered all of my questions. Changing to State Farm is cutting my premiums almost in half. Thank you!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paul Latenser

June 19, 2025

5  out of  5
rating by Paul Latenser
"Ryan was very responsive to my multiple policy insurance request. They provided a great price beating out other competitors. He was very professional, gave great advice and made the entire process easy to follow and understand. I highly recommend this team."
We responded:
"Thank you Paul!"
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Doug Groebner

June 10, 2025

5  out of  5
rating by Doug Groebner
"I had been dragging my feet in seeking a new insurance agent and after receiving my recent renewal notices just had to do something, I started on a Saturday afternoon by seeking a quotation on State Farm's website and Ryan from the Thad Hamilton Agency called me by 9:30 Monday morning. It is now mid afternoon Tuesday and the process is complete and my new auto, umbrella and homeowner's policies are being put in place. Ryan made this process as simple as it could be. He was very helpful and responsive, cheerfully answered all of my questions and followed up effectively. Plus, I am saving a lot of money! I look forward to working with Ryan and the Thad Hamilton State Farm Agency."
We responded:
"Thank you for reviewing our State Farm office Doug! We’re thrilled to know you had a positive experience and promise to keep doing everything we can to keep your satisfaction this high. Thanks again for the shout out! "
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Chris Reed

May 28, 2025

5  out of  5
rating by Chris Reed
"Thad and his team are amazing. They were upfront and honest and didn't try selling me on coverage. They listened to what I wanted and got me a great deal. I had another insurance company that I was with for years, and Thad and his team saved me $130/month in just a few minutes. If you are looking for honorable and trustworthy insurance agents, you need to go with these guys. Hands down, the best experience I have had shopping around for insurance."
We responded:
"Thank you for your 5-star review Chris! We really appreciate your words, and I look forward to talking to you soon!"
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Nichole Eggers

May 23, 2025

5  out of  5
rating by Nichole Eggers
"Excellent customer service and Ryan found us a great deal on home and auto insurance when no one else could or would. Ryan is a great communicator and very responsive. I don't know why we left years ago, but we are so glad to be back with State Farm and Todd Hamilton's team."
We responded:
"We appreciate your review and really happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"